Might it be possible that your client, employee, friend or spouse misunderstood you – or you misunderstood them?

What just happened feels horrible to you, and if it was done on purpose, it makes it all the worse.

But before you burn the bridges and boats and scorch the earth, leaving ruin in your wake, take a moment and ask “what if something was misunderstood?”

It’s far easier to ask than to go through the arduous task of having to fix what didn’t have to be broken in the first place.